How to Order

How to Order From Alexander’s Tire Services

Your Complete Step-by-Step Ordering Guide

At Alexander’s Tire Services we want your ordering experience to be as smooth and straightforward as your build. Whether you are ordering a complete set of Dayton wire wheels, a single Vogue tire, or a full wheel and tire package this guide walks you through every step from browsing to delivery so you know exactly what to expect at every stage.

STEP 1 Browse & Find Your Product

Option A Shop by Category
Use our navigation menu at the top of the page to browse by product type:

• Wire Wheels chrome, gold, rose gold, staggered sets from 13 to 30 inch
• Vogue Tyres White/Gold, Red Stripe, Blue Stripe, Yellow Stripe, SCT2
• Custom Whitewall Tires handmade USA, true whitewall, stripe options
• Michelin Tires Defender, Primacy, LTX lineup
• Forgiato Wheels custom forged luxury and performance wheels
• Dayton Wire Wheels genuine Dayton all-gold and gold/chrome sets
• Steering Wheels Forgiato and Dayton interior upgrades
• Used Rims & Tires inspected pre-owned sets at great prices

Option B Search by Vehicle
Know your vehicle? Use our search bar to find products that fit your exact make, model, and year. Our fitment guides on every product page list compatible vehicles with bolt patterns and tire sizes.

Option C Contact Us for Help
Not sure what fits your vehicle? Contact our fitment team before ordering we confirm bolt pattern, offset, hub bore, and tire size for every vehicle we serve. This is a free service and we strongly recommend it for first-time buyers and custom builds.

STEP 2 Confirm Your Fitment

This is the most important step before placing any order.

Before adding any wheel or tire to your cart please confirm:

Not sure about your fitment?
Contact us before ordering send us your vehicle year, make, model, and trim and we will confirm exactly what fits. This simple step prevents the most common ordering mistakes and ensures your wheels and tires arrive ready to install.

📞 Call or text us: 1 (323) 425-9357
📧 Email us: contact@alexanderstireservices.com
💬 Chat with us: Use the chat button on our website

STEP 3 Add to Cart & Review Your Order

Once you have found your product and confirmed your fitment:

1. Select your desired quantity single tire or set of 4
2. Click “Add to Cart”
3. Review your cart carefully check size, quantity, and product name
4. Apply any discount code if you have one
5. Click “Proceed to Checkout”

Pro Tip: If you are ordering a complete wheel and tire package contact us before checkout we can build a custom package with the exact wheels, tires, and accessories for your build and often save you money compared to ordering separately.

STEP 4 Enter Your Details at Checkout

At the checkout page you will need to provide:

Personal Information:

• Full name
• Email address
• Phone number

Shipping Address:

• Street address
• City, State, ZIP code
• Please double-check your address carefully incorrect shipping addresses can cause significant delays

Order Notes:

• Use the order notes field to share any special instructions
• Bolt pattern requests for custom builds
• Color preferences where applicable
• Any special handling instructions

STEP 5 Choose Your Payment Method

We offer multiple convenient payment options to suit every customer:

Payment Option 1 Credit & Debit Card

Pay securely online using any major credit or debit card:

• Visa
• Mastercard
• American Express
• Discover

Your card information is encrypted and processed through our secure payment gateway. We never store your card details.

Payment Option 2 Bank Transfer (Direct Deposit)

Prefer to pay by bank transfer? Select “Direct Bank Transfer” at checkout and follow these steps:

1. Complete your order at checkout your order will be placed with “Pending Payment” status
2. You will receive an order confirmation email with our bank transfer details
3. Transfer the exact order total to our account
4. Email us a screenshot of your transfer confirmation to contact@alexanderstireservicescom
5. Your order will be confirmed and processed within 1 business day of payment verification

Important: Always reference your order number in the bank transfer description so we can match your payment to your order quickly.

Payment Option 3 Zelle

Fast and convenient digital payment:

1. Open your Zelle app or bank’s Zelle feature
2. Send payment to: ASK FOR ZELLE DETAILS
3. Include your order number in the Zelle memo field
4. Text or email us your payment confirmation
5. Your order will be processed within 1 business day of confirmation

Payment Option 4 Cash App

1. Send payment to: ASK FOR CASHAPP DETAILS
2. Include your order number in the note field
3. Send us your payment confirmation screenshot
4. Your order will be processed within 1 business day

Payment Option 5 Payment Plans

Building your dream setup but need flexibility? Contact us to discuss payment plan options for larger orders. We work with our customers to make premium wire wheels and Vogue tires accessible reach out before placing your order to discuss terms.

STEP 6 Order Confirmation & Processing

After your payment is confirmed you will receive:

Immediately:

• Order confirmation email with your order number and order summary
• Payment receipt

Within 1-2 Business Days:

• Order processing confirmation
• Estimated shipping timeline for your specific order
• Any fitment questions followed up by our team

Processing Times by Product Type:

STEP 7 Shipping & Delivery

Shipping Methods:

• Standard shipping 5-7 business days
• Expedited shipping 2-3 business days (contact us for availability)
• Freight shipping for large or heavy orders (wheels and tires)

Free Shipping:
All orders over $1,000 qualify for free standard shipping within the continental United States.

Shipping Carriers:
We ship via UPS, FedEx, and freight carriers depending on the size and weight of your order. All orders include:

• Full tracking number emailed when your order ships
• Insurance coverage for the full order value
• Professional packaging to prevent transit damage

International Shipping:
We ship internationally including to Canada, the United Kingdom, and Nigeria. International shipping rates and delivery times vary by destination. Contact us before ordering for an international shipping quote.

When Will My Order Arrive?
Your total delivery time = Processing Time + Shipping Time. For example a standard wire wheel order processed in 2 days and shipped standard would arrive in approximately 7-9 business days total.

STEP 8 Receiving Your Order

When your order arrives:

Step 1: Inspect Immediately
Inspect all items immediately upon delivery before signing for the package. Check for:

• Correct product (size, finish, quantity)
• Any shipping damage to packaging or product
• All included hardware (knockoffs, adapters, caps as applicable)

Step 2: Document Any Issues
If you notice any damage or discrepancy:

• Take photos immediately before unpacking further
• Note the damage on the delivery receipt if possible
• Contact us within 48 hours of delivery with photos

Step 3: Confirm Fitment Before Installation
Before mounting and installing confirm the bolt pattern and offset match your vehicle. Our fitment guarantee means wrong fitment gets a full refund — but only on uninstalled products.

Our Guarantees to You

Fitment Guarantee

If a product does not fit your vehicle as specified on the product page we will exchange or refund it no questions asked. This applies to uninstalled products only. Always confirm fitment with our team before ordering to avoid any issues.

Authentic Products Guarantee

Every product we sell is 100% genuine authentic Vogue Tyre, genuine Dayton Wire Wheel Co., genuine Michelin, genuine Forgiato. We do not sell replicas, knockoffs, or imitations of any brand we carry. If you ever have any doubt about the authenticity of a product you receive contact us immediately.

Safe Delivery Guarantee

Every order ships with full insurance coverage for the complete order value. If your order is lost or damaged in transit we will replace or refund it in full your investment is protected from the moment it leaves our facility to the moment it arrives at your door.

Satisfaction Commitment

We are a small business built on reputation and repeat customers. Your satisfaction is not just a policy it is the foundation of everything we do. If anything about your order experience does not meet your expectations contact us and we will make it right.

Frequently Asked Questions

Q: Do I need to call before ordering?
For standard in-stock products you can order directly through our website. For custom builds, custom bolt patterns, and large orders we strongly recommend contacting us first to confirm availability and fitment.

Q: How do I know what bolt pattern I need?
Check the sticker inside your driver’s door jamb it lists your tire size and often your wheel specifications. You can also contact us with your year, make, model, and trim and we will confirm your bolt pattern instantly.

Q: Can I order just one tire?
Yes many of our tire listings are available as a single tire or a full set of 4. Look for the “Sold As” specification on each product page.

Q: Do you offer mounting and balancing?
Contact us about our wheel and tire package service we offer mounted and balanced packages for many of our wheel and tire combinations, shipped ready to bolt on.

Q: What if I order the wrong size?
Contact us within 48 hours of receiving your order. Uninstalled products in original packaging can be returned or exchanged subject to our return policy. Installing a product confirms acceptance of the fitment.

Q: How do I track my order?
You will receive a tracking number by email as soon as your order ships. You can track your shipment directly on the carrier’s website using that number.

Q: Do you ship to my country?
We ship to the continental United States with free shipping over $1,000. We also ship internationally contact us for a shipping quote to your specific location before ordering.

Q: Can I get a discount for a large order?
Yes contact us before placing a large order to discuss volume pricing. We also offer dealer accounts with exclusive wholesale pricing for verified tire and wheel dealers.

Q: What payment methods do you accept?
Bank transfer, Zelle, Apple Pay and Cash App. Contact us to discuss payment plan options for larger orders.

Q: How long does a custom order take?
Custom orders including custom bolt pattern wheels, custom whitewall tires, and Forgiato custom builds have longer processing times ranging from 7 to 21 business days depending on the product. Check the processing time table above for your specific product type.

Contact Us Anytime

Our team is available to answer any question about ordering, fitment, availability, or your specific build. Do not hesitate to reach out before, during, or after your order we are here to make sure your experience with Alexander’s Tire Services exceeds your expectations.

📞 Phone/Text: 1 (323) 425-9357
📧 Email: contact@alexanderstireservices.com
🌐 Website: alexanderstireservices.com
📘 Facebook: facebook.com/Wheelsandrimsforsaleusala
📸 Instagram: instagram.com/alexanderstireservices

Business Hours:
Monday – Friday: 8:15 AM – 7:20 PM
Saturday: 12:00 PM – 5:15 PM

Ready to Build?

You are one step away from the wheels and tires your build deserves. Browse our complete collection and find the exact setup that fits your vehicle, your vision, and your budget.

👉 Shop Wire Wheels

👉 Shop Vogue Tires

👉 Shop Custom Whitewall Tires

👉 Shop All Products

👉 Contact Us for Fitment Help

Alexander’s Tire Services — Where Premium Meets Passion.